Dear $esc.html($player.getFirstname()) $esc.html($player.getLastname()),

In order to identify you within the Platincasino website, and due to official security regulations, we require that you submit a legible copy of your official, photographic ID, as well as a copy of a second document stating your address and a verification of your payment method.

These measures are in place solely for your safety, in order to ensure that no unauthorised third parties can use your access data and that no unauthorised transactions can take place. We ask for your understanding for these security measures.

1. Photo ID
- Passport
- Personal ID card

2. Proof of address
Only one of the following required

- correspondence from official bodies (stating your first name, surname and address) not older than 6 months
- legible bank statement stating your address (amounts covered) not older than 6 months
- utilities bill (telephone/electricity/gas) not older than 6 months

3. Verification of payment method
Only one of the following required

- legible bank or credit card statement stating your address (amounts covered)
- copy of your credit or banker’s card (please cover your CVV and the first 12 digits of your credit card number)
- screenshot of your Skrill or Neteller accounts (stating your name and account ID)

Everything together?

Please send the three final documents only by e-mail to us, we will also be happy to answer any queries you may have, at the following address: $player.getDomain().getSupportMailAddress()

Attachments sent by e-mail should not exceed 2 MB in size.

Play for fun!

Your Platincasino Support-Team

El Torero

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